The societal changes of the current distancing mandate has developed new direction for goods and services. My solution  was to switch from a face-to-face interaction to a  contact-free service. 
I designed a mobile app that provides  convenience and functionality for guests, with features such as a mobile key, touch-free room controls, and live chat with hotel employees. I also designed a self service kiosk that allows guests to quickly check-in to their room without human interaction.